
I am looking into interviewing someone from the fashion industry for TRIBE magazine and, after researching online, I found this little help guide from christianbassett.com.
He talks through the interview process and all of the dos and don'ts that some people may not already be aware of. I thought it would be helpful to keep on this blog as a resource for myself and for anyone else who is in the process of preparing for an interview.
The Christian Bassett Interview Guide.
An
interview is a two way process – the potential employer will be learning about
you and vice versa. Information will be gained not only from the answers given
to their questions, but also from the kind of questions you ask and the
opinions you hold. There is no magic formula on winning an interview, but there
are a number of basic skills and do’s and don’ts.
Be Positive
The
most important thing is to have the right attitude. You must go to the
interview with the sole intention of being offered a position. Too many
candidates during the course of an interview give too much consideration to
whether they want the job or whether they are suited to it. Do not give the
interviewer the opportunity to exclude you by excluding yourself. Once you have
an offer, you can then say yes or no.
Preperation
Preparation
for your interview is vital. You have to know why you have chosen the
particular job, and find out as much as possible about the employer. Do your
homework on the company. Names of top people, directors etc. Obtain product
information and a set of accounts, which will give you the size and feel of the
business. Make sure you plan how you will get to the interview – do a dummy run
if at all possible. Allow time to go to the toilet and freshen yourself up – make
sure you arrive for the appointment early, but enter on time.
You never get a second chance to make a first impression. Most interviews are
won during the first 3-5 minutes. What you have to do in order to be different,
so that they remember you out of all the other candidates, is to hold their
concentration for more than the magic 3-5mins. Each minute after is a bonus.
The chemistry between you, the candidate, and the interviewer is most important
– you must get on and it is you who has to compromise in order to win the
interview.
Practice
There
are just a few crucial questions that occur again and again at interviews: –
“Tell
me about yourself”
This
is where you have the stage for just three minutes so you have to rehearse your
response.
·
Write down as you did in your CV your past history,
write it as a story.
·
Rewrite it several times as though you were
actually talking it through and make it last for 3 minutes. Add one line at the
end like “Can I expand on anything in more depth for you?” or “Is there
anything you wish to know about in more detail?”
·
Read it out aloud to someone else and modify it
according to their response, then tape it and learn it.
·
Once you know your script then put some mannerisms
and actions into it so the whole thing comes alive – be yourself, relax, and
smile, add just a little humour into it and remember the last line or something
similar, which invites the interviewer back into the interview.
“Why
did you leave your last job, or why are you looking for another?”
Rehearse
your answers so you are not caught out.
·
Do not tell untruths that can be checked. If you
state something make sure you know your subject.
·
Always be positive, any negative things that may
have happened to you – turn them into something positive.
·
No one can predict the exact questions that an
interviewer will ask, but to prepare, think about how you would answer the
following questions:
·
Review your past positions, education and other
strengths.
·
What do you know about our organisation?
·
Why are you interested in this position?
·
What are the most significant accomplishments in
your career so far?
·
Describe a situation in which your work was
criticised. Focus on how you solved the problem and the lessons you learnt from
it.
·
How would you describe your personality?
·
How do you perform under pressure?
·
What have you done to improve yourself over the
past year?
·
What did you like least about your last position?
·
What is your ideal working environment?
·
How would your co-workers describe you?
·
What do you think about your boss?
·
Have you ever fired anybody? What was the situation
and how did you handle it?
·
Why should we hire you?
·
What kind of salary are you looking for? What other
types of jobs/companies are you considering?
·
How do we know that you won’t leave the company for
another role soon?
Prepare
answers on paper to any possible questions that may come up and by doing this
it will hopefully lodge in your mind if the question arises. Never be afraid to
say, “I don’t know”.
Prepare your Questions
Write
on a small card any questions that you want answered – make sure you have at
least three good questions – at least when you are asked you are well prepared
– you have to stand out from the other candidates. Sample questions could include:
·
Why is this position available?
·
What type of training will be offered to the person
in this position?
·
What obstacles must be overcome for the person in
this position to succeed?
·
What are your goals for this position?
·
How will my performance be evaluated?
·
What opportunities are there for growth in the next
12 months? Two years? Five years?
Do
not ask what the salary is, what the pension is, and what holidays you get.
Your only job at the interview is to win it – they will offer you the position
if they want you, and then we can negotiate the best terms.
The Interview – What to take
·
Job Specification
·
Your letter calling you for your interview.
·
Your C.V. (Two copies in case they want another
one).
·
Copy of your application form.
·
Diary, pen, pencil, small pad or notebook.
·
Newspaper – a good quality one. Make sure that you
cannot get caught out. A newspaper can lead you into any conversation so make
the utmost use of it – you can argue and express yourself against articles in
newspapers.
·
Name of interviewers.
·
Do not take notes during the interview, unless you
get agreement first and then only note something that is vital.
The Interview – Do’s and Don’ts
DO
·
Relax
·
Arrive 10 minutes early. Late attendance is never
excusable. If you are running late, call them, apologise and ask if it will
still be convenient for them to see you, offer to come back later if not.
·
Clarify questions. Be sure you answer the question
which was asked.
·
Get the interviewer to describe the position and
responsibilities early in the conversation so you can relate your skills and
background to the position throughout the interview.
·
Give your qualifications. Stress the
accomplishments that are most relevant to the job.
·
Conduct yourself professionally. Be aware of what
your body language is saying. Smile, make eye contact, maintain your composure
and don’t slouch.
·
Anticipate tough questions. Prepare in advance so
you can turn apparent weaknesses into strengths.
·
Dress appropriately. Make your first impression a
professional one.
·
Ask questions throughout the interview. An
interview should be a mutual exchange of information, not a one-sided
conversation.
·
Do not bring: big bags, plastic bags, bottles of
water, crash helmets etc. to the interview; and do not chew gum!
·
Listen. This is probably the most important ability
of all. By concentrating not only on the employer’s words, but also on the tone
of voice and body language, you will be able to pick up on the employer’s
style. Once you understand what they are looking for you can tailor your
answers accordingly. Connect and relate.
·
Motivate yourself, be positive and energetic.Be
polite, stand up when you are introduced to someone.
·
Sit up straight, don’t lounge around, but do try to
relax .
·
Talk face to face and maintain eye contact
throughout the interview.
·
Sort out your hands – practice what you are going
to do with them.
·
Try to talk to the receptionist or secretary if at
all possible – their opinions are often asked.
·
Remember you are being interviewed as soon as you
walk in the door – in the reception, loo, on the stairs, everywhere.
·
Be enthusiastic; speak up so the interviewer can
hear your replies to their questions. Before leaping in with an answer,
consider it for a moment before replying – do not rush
·
Try to find out as much as much as possible about
the job – where you will fit in etc.
DO
NOT
·
Answer vague questions. Rather than answering
questions you think you hear, get the employer to be more specific and then
respond.
·
Never interrupt the employer. If you don’t have
time to listen, neither does the employer.
·
Don’t smoke, chew gum or place anything on the
employer’s desk.
·
Don’t be overly familiar, even if the employer is
doing all of these things.
·
Don’t wear heavy perfume or cologne.
·
Don’t ramble. Long answers often make the speaker
sound apologetic or indecisive.
·
On the other hand, don’t answer questions with a simple
“yes” or “no”. Explain wherever possible.
·
Do not fiddle and fidget around.
·
Don’t keep running your hands through your hair –
let the interviewer see your face.
·
Don’t hesitate when asked “Tea or Coffee”. Be
positive – “Coffee please, white, one sugar” or whatever.
·
Avoid telling them about any problems – you have
none! Be positive. Try to find out their problems and then you can
tell them how your experience can help them.
If
the interview is running late or is constantly interrupted with ‘phone calls’,
offer to come back at a more convenient time – you must make sure that you get
a fair hearing.
Closing the Interview
Too
many people second-guess themselves after the interview. By closing strongly
and asking the right questions, you can eliminate the post-interview doubts
that tend to plague most interviewees. If you feel that the interview went well
and you would like to take the next step, express your interest to the hiring
authority and turn the tables on them. Try something like the following:
“After hearing more about your company, the position and the
responsibilities at hand, I am certain that I possess the qualities that you
are looking for in the (title) position. Based on our conversation and my
qualifications, are there any issues or concerns that you have that would lead
you to believe otherwise?”
You have a right to be assertive. This is a great closing question because it
opens the door for the hiring authority to be honest with you about his or her
feelings. If concerns do exist, this is a great opportunity to overcome them.
You have one final chance to dispel the concerns, show your strengths and end
the interview on a positive note.
A few things to remember during the closing process:
·
Don’t be discouraged if no definite offer is made
or specific salary discussed. The interviewer will probably want to communicate
with the office first, or interview other applicants, before making a decision.
·
Make sure you answer the following two questions:
“Why are you interested in the company?” And “What can you offer?”
·
Express thanks for the interviewer’s time and
consideration.
Follow-up
Immediately
after the interview, make notes of anything you may have overlooked and note
the questions where you may have struggled with the answers. Think of the
qualifications the employer is looking for and match your strengths to them.
Make sure you are fully aware of the next stage after your interview. When and
how they will contact you (via Christian Bassett Consultants), how many will be
short listed for another interview, when that will be, what do they see as
their first priority, how quickly do they want someone on board etc…
Immediately after the interview, write a follow-up letter to the interviewer,
thanking them for your meeting, listing the primary job tasks as you understand
them and how you can meet those tasks. You would welcome a second interview
etc. – not too long – try to make it a page.
I hope these notes will give you a few ideas on how to have a successful
interview. The main thing is to rehearse, act out the interview with your
friends, partner, or even the mirror!
Finally, always give me a call at the earliest opportunity after the interview
to give me your feedback and comments.
I just thought this little article was really interesting and could be really helpful!